GIFT purchase return policy (Christmas / Hanukkah / Winter Holidays)

GIFT purchase return policy (Christmas / Hanukkah / Winter Holidays)

If you’re buying gifts for folks, it’s nice to know that you can return stuff that doesn’t fit. For all our people who are gift-giving over the holidays we’re happy to extend our return window for sales of items bought both online and in-person.

Returns for December’s sales will be accepted anytime from January 5th to 15th. (if you need an extension, call us to arrange)

Helpful links: Winter Holiday Schedule Dec 2023 – Jan 2024 | Winter Holiday ONLINE Shopping info | About ONLINE shopping

Returns Fine print : see below
  • We WILL be accepting returns on all Canadian sales. Buyer is responsible for all shipping costs of getting it back to us. East Side Re-Rides, upon receipt of the item **the item being in the same condition in which it sold**, will refund the exact cost of the item plus any tax charged on it. Shipping costs are non-refundable except in special circumstances.
  • The important part is, if the thing you have received does not fit and you need to return it, you MUST get it back to us by January 15th 2024 Then we can work things out together. **Call us to arrange an extra day’s extension if you need it.
  • We will accept returns from the USA but are not responsible in any way for customs / border hang-ups, show-downs, or charges.
  • Helmets are non-returnable. Please know your size.