Refund policy

Return Policy

All sales are final. Due to the nature of our business, which includes both consignment and retail items, we are unable to offer returns, refunds, or exchanges.

CONSIGNMENT ITEMS:

All consignment items are final sale. These items are pre-loved and may exhibit slight imperfections due to previous wear. We strongly recommend reviewing our Condition Chart before purchasing, as we categorize the different levels of wear found on our consigned items. Detailed descriptions and photographs from multiple angles are provided to ensure the most accurate representation of each item. All consignment items listed online are also available in-store. If you have any further questions or concerns about any item you may be interested in, please send us an email at info@rerides.ca.

RETAIL ITEMS:

All retail, non-consignment, items are also final sale. We do not offer returns, refunds, or exchanges.

Additional Information:

• Please note that all items, including sale items, gift certificates, and leather care products, are final sale.
• Shipping and handling charges are non-refundable.

We encourage you to carefully consider your purchase before finalizing it. If you have any questions or require additional information about an item, please contact us at info@rerides.ca before making your purchase.